Access Orlando Acceptable Use Policy

This agreement represents the complete agreement and understanding between Access Orlando (hereinafter called AO) and the account holder and supersedes any other oral agreement. AO may modify these terms and conditions, amplify them, and/or modify the prices, as well as discontinue or change the services offered. If you do not agree to these terms and conditions, please notify our accounting department so we may initiate a closure of your account.

1.0 Provision of Services
2.0 Use of Material
3.0 Use of Services
4.0 Indemnification
5.0 Payment of fees
6.0 Account Cancellations
7.0 Abuse of Services

1.0 Provision of Services

1.1 AO will provide services on its computing and network systems to individual account holders in exchange for payment of fees and compliance with the terms and conditions of this document.

1.2 AO services are defined as the provision to the account holder of computing, telecommunications, network software, and information services provided by AO. These services also include, but are not limited to, the provision of access to computing, telecommunications, software, and information services provided by others.

1.3 AO services include access to all publicly available resources on the internet. Some of the information available may contain content (e.g., language or images) about subjects intended for Adult audiences. Some information available over the Internet may even be illegal to transmit or posses. Account holders less than 18 years old must have a parent or legal guardian agree to these conditions to indicate acceptance and knowledge of this.

1.4 AO will provide data storage to the account holder, but not data backup. Account holder is responsible for data backup at regular intervals to prevent data loss.

1.5 AO will publish a notice of fee increases 30 days before such increases take effect.

1.6 AO will provide access telephone numbers for the purpose of connection to the Internet. AO will make every effort, based on the information provided by the account holder, to provide a local telephone number for connection to the Internet. However, since AO cannot determine the account holders location when calling, AO will not be responsible for any expanded area, long distance or extra phone line charges or interest, taxes or penalties incurred while connecting to or using an AO access telephone number. The account holder is solely responsible for contacting the telephone company providing their service to verify the telephone numbers they are dialing are local, expanded area or long distance and any possible charges that may be incurred when calling an AO access telephone number.

2.0 Use of Material

2.1 Public Domain materials (e.g. images, text, and programs) may be downloaded or uploaded using AO services. Account holders may also re-distribute materials in the public domain. The account holder assumes all risks regarding the determination of whether the material is in the public domain.

2.2 As provided by United States federal law and by International treaties, copyrighted materials (e.g. images, text, and programs) may not be uploaded using AO services without the permission of the copyright holder. Copyrighted materials may be downloaded for personal use. Except as expressly permitted, materials under copyright may not be distributed to others. Copyrighted material may not be changed nor can the author attribution notices nor the copyright notices be modified.

2.3 Note that some materials available are called SHAREWARE. These materials may be downloaded and used, but they are copyrighted materials. The copyright holder usually gives permission to use the materials for examination. If you choose to continue using the materials, the copyright holder requests that you register your usage and may ask that you pay a license fee.

2.4 Copying, uploading, downloading, or distribution through AO resources of commercially licensed software may be a violation of the software's license, and if so, is forbidden. AO will cooperate fully with law enforcement agencies in prosecuting software piracy offenders.

3.0 Use of Services

3.1 AO network accounts are for the account holder and the account holder therefore agrees to neither share the account, nor use the account to share AO sensitive information with others. The account holder acknowledges that AO will terminate the account without notice if the account holder does not comply. The account holder is defined to be the person, persons, or entity who established the contract for services.

3.2 Only one simultaneous dial-in per account holder. This means that you cannot use 2 of our dial-in ports at the same time. If you are found logged in more than once, we will assume that your password has been compromised and will suspend your account without notice. There are some circumstances when we may permit multiple dial-ins, please contact us if you have good reason to do this. Note that while dial-in connections are limited to one, you may have as many telnet and like serviced sessions as you like. Dial-in account holder idled for more than twenty (20) minutes will be reset.

3.3 The account holder agrees to maintain a secure password to the account. Secure passwords are those that are between 6 and 8 characters long, and contain a mix of upper and lower case letters, numbers or other characters, and can not be found in direct or reverse order in any dictionary, regardless of the language of the dictionary.

It is extremely important that you pick a good password and that you guard it carefully. Your password should be hard to guess, and should include a good mixture of upper and lowercase characters and special characters. Don't include anything in your password that could be guessed by somebody who knows you. Your password should *not* be based on your name, or the name of anyone you know, or on your birth date or social security number, phone number or information that could be guessed or discovered by somebody. Avoid common English and foreign words, proper names, and any word that is likely to be in a dictionary.
If your password is a random string of mixed characters as above, it is reasonably safe. If not, it can be discovered by an intruder by a dictionary search such as the one performed by the program 'crack'. If this happens, your account may be broken into and you may lose files. If such loss occurs, we may be able to restore your files from backup tapes. In some cases intruders have been known to create large amounts of files into compromised accounts. if this happens to your account, you may incur additional disk charges.
Good passwords look similar to these. (But don't use these specific passwords or any derived from them.)

wRx32tp8 p2,Yru1 z1\&Lddy tB!0ntb

The following are poor choices for passwords:

drowssap Hello l0ve cul8tr John!

The following are terrible passwords. They look good because they seem random, but they are bad because they are derived from key sequences on the standard keyboard:

qwertyui qwerasdf yuiohjkl zxcvbnm !@#$%^{}&* ][poiu

Once you have picked a good password, take steps to make sure nobody else finds it out. When you are typing your password in the presence of others, it is a good idea to to block the view of the keyboard with your body. Some people will have no problem reading your password by watching your fingers move.

DO NOT TELL ANYBODY YOUR PASSWORD!

At no time should you reveal your password to anybody, even if somebody claims to represent Access Orlando and asks for your password.

3.4 The account holder agrees not to use any process, program, or tool via AO services for guessing or obtaining the passwords of account holders on AO or other systems. The account holder agrees not to use AO services to make unauthorized attempts to access AO systems or the systems and networks of others, or to deny authorized users access to any systems. The following lists some of the unauthorized uses of AO's system:

Trying to obtain root login or another customer's login on our machines.
The use of packet sniffers or other malicious hacking programs.
Making public, providing, or posting any of our system files to other users of the Internet.
Storing, posting, or making public through AO's network pirated software (warez) or other illegal copies of copyrighted material.
Snooping, disturbing, or otherwise harassing other users, AO staff, AO customers, their files, or their directories.
Running software designed to cause our system to stop working correctly.
Attempting a Denial of Service (DoS) attack or other illegal activity from or through AO's system.

3.5 One background process is allowed for each user and must be registered with AO. More than one will result in ALL processes getting killed. The background process registration file must exist in the account's home directory and be called aoproc.reg. Background processes must comply will all of the terms and conditions stated in the background process registration form. AO reserves the right at any time to terminate any user process.

3.6 Disk quotas are specified based upon the account type and services purchased. Going over the account disk quota may result in suspension of the account and/or additional usage charges. Addition disk space may be purchased to raise your quota.

3.7 Your available bandwith is specified based up the account type and services purchased. You may make whatever material you like available for FTP or WWW as long as it is legal and it does not generate traffic in excess of your account bandwidth quota. For this reason, we strongly recommend that our customers avoid storing any adult-oriented materials here. If your Internet site suddenly consumes huge amounts of bandwidth, we have the right to restrict access to it and/or to charge you for the additional bandwith usage. Please contact us in advance if you think this may happen and we can make suitable arrangements.

3.8 The account holder agrees not to use any process, program, or tool via AO services for the purpose of annoying other users at AO systems or any other systems on other portions of the Internet. This includes, but is not limited to, flash-bombing, mail-bombing, and subscribing other people to mailing lists.

3.9 The account holder agrees to use the services provided by AO as permitted by applicable local, state, and federal laws. The account holder agrees, therefore, not to use these services to conduct any business or activity or solicit the performance of any activity that is prohibited by law.

3.10 The account holder acknowledges that AO is a commercial entity and may be used by account holders to conduct legal businesses if the user has registered with AO as a business or corporate entity. These businesses should, however, not impinge upon the use of AO services by other account holders. AO services should not be used to send unsolicited advertising or promotional materials to other network users. Electronic mail and appropriate USENET newsgroups may be used in the conduct of legitimate businesses.

3.11 The account holder agrees to not, under any circumstances, post messages to newsgroups, mailing lists, or similar public forums if any of said forums pertain to subjects not directly related to the main topic of the posting or if the posting would be considered inappropriate for any other reason. This applies to both business and non-business oriented postings. Such postings will be considered abuse of AO systems services.

3.12 User accounts established as personal accounts may only use the systems facilities for personal or non-business enterprises. Failure to register as a commercial entity, may result in surcharges, interruption of service and/or termination of accounts. Users found to be operating commercial enterprises in violation of this agreement understand that they will be charged in accordance with our corporate fee schedule.

3.13 All AO services, both personal and commercial are not intended for resale. Resale of AO services without making specific arrangements with AO is not permitted and may result in surcharges, interruption of service and/or termination of accounts.

3.14 AO reserves the right to take actions it deems appropriate against users that violate the spirit and intent of its terms and conditions.

4.0 Indemnification

4.1 The account holder acknowledges that AO makes an honest effort to keep the information available on AO's systems accurate. However, AO can make no warranty of any kind, either expressed or implied, regarding the quality, accuracy, or validity for the data and/or information available. Use of information obtained from or through AO is at the risk of the account holder.

AO system is not configured for high security. Standard Unix type operating systems are used without the optional high security features enabled. Certain types of network activities such as rlogin and finger are enabled at many security-conscious sites. This is to make the systems easier to use but the tradeoff is that the network is slightly easier to compromise. Because of this, it is not recommended that the AO systems be used for activities that require a high degree of system security.

The current systems in use at AO (and throughout the Internet) were not designed to prevent forged electronic mail from being sent. If you are the recipient of email with critical information or something difficult to believe, it is in your best interest to verify the message with a alternate means.

4.2 The account holder also acknowledges that the information available through the interconnecting networks may not be accurate. AO has no ability or authority over the material. AO can make no warranty of any kind, either expressed or implied, regarding the quality, accuracy, or validity of the data and/or information residing on or passing through these networks. Use of information obtained from or through AO services is at the risk of the account holder.

4.3 AO system is not configured for backup of account holder data. Any critical data should be backed up by the account owner at regular intervals to prevent data loss. Customer critical data master copies should not be keep on the system. As a rule of thumb, customer data such as credit card numbers, ordering information, or customer passwords should be backed up or removed from the system as quickly as possible to prevent data loss.

4.4 The account holder agrees to indemnify and hold AO harmless from any claims, including attorney's fees, resulting from the account holder receiving AO services which cause direct or indirect damage to another party.

5.0 Payment of fees

5.1 The AO accounting cycle begins on the 1st, 7th, 15th or 23rd of each month. The billing cycle is determined from the activation date of your account. For example, if your activation date is on the 8th, the billing cycle begins on the 15th of the month. Accounts will be billed by month or annually, based on the account's activation date and the payment option selected.

5.2 New accounts wishing to discontinue service within the first thirty (30) days may do so, and will be charged only for the first month of service plus activation where applicable. Any accounts established longer than one month are responsible for fees as normal and will not be refunded. Automatic withdrawal accounts that are not used will continue to be billed, unless written notice of cancelation is received.

5.3 Service payments will be submitted in advance of receiving services.

5.4 Delinquent accounts are those that remain unpaid at the beginning of the next accounting cycle.

5.5 Accounts that are delinquent are put on accounting suspension and may not be used, any hardware located at AO's offices will be disconnected. Accounts that are unpaid for thirty (30) days automatically have their files archived. Accounts that are unpaid for more than forty-five (45) days are closed and will require re-payment of activation fees where applicable. AO accounts continue to accrue charges while they are on suspension.

5.6 The account holder acknowledges responsibility for the account until payment in full is made.

5.7 A $20.00 returned check fee will be assessed for any check returned for any reason. Accounts paid by a returned check may be suspended until their balance is paid in full, including returned check fees.

5.8 Fees specified in any written contracts between Access Orlando and account holder will overrule any similar fees mentioned in this policy.

5.9Access Orlando explicitly retains the right to transfer customer credit card and billing information to a successor service provider in the event of the sale of the company or all or part of its assets.

This means that,without notice,credit cards may be billed and invoices due and payable for internet services provided by any successor service provider at the sole discretion of Access Orlando.

Access Orlando will notify customers of any changes in billing prodecures by email only.

6.0 Account Cancellations

6.1 Cancelation requests for AO accounts must be received in writing via email, fax or postal service at AO's office. Cancelation by telephone will not be accepted. Cancelation requests must be received before the end of the accounting cycle period. The account is not be cancelled until AO receives the notice. Send cancelation emails to: <billing@ao.net> include your full name, your username and the date you want the account cancelled.

6.2 All AO accounts must be paid in full before the transaction will be considered complete.

6.3 Non-use of service does not constitute cancelation of account.

6.4 There is no refund for partial monthly useage.

6.5 Any colocated services customer wishing to remove their equipment from our offices must give 24 hours notice before doing so.

7.0 Abuse of Services

7.1 Any use of AO system resources that disrupts the normal use of the system for other AO customers, or the use of other systems by their respective users is considered to be abuse of system resources and is grounds for administrative intervention.

7.2 Modification, alteration, reverse engineering, decompilation, disassembly or creation of derived works based on AO proprietary network protocols or software is an abuse of AO services.

7.3 Depending on the nature and the severity of the abuse, the user may receive an E-mail warning or have their account suspended by AO Staff without notice. If the misuse is unintentional, the suspension may be rescinded following discussion with AO Staff. If the misuse is intentional, the suspension may be rescinded at the discretion of the Operations Manager. Occasionally, unintentional misuse is misclassified as intentional misuse. Customers who believe their activity has been misclassified may appeal to the Operations Manager.

7.4 Violations of any of the AO conditions of use are unethical and may be criminal offenses. You are expected to report to AO any information you may have concerning instances in which the conditions of use have been or are being violated. When AO becomes aware of possible violations, we will initiate an investigation. At the same time, in order to prevent further possible unauthorized activity, AO may suspend access to services to the individual account in question. Confirmation of violations may result in cancellation of the individual account and/or criminal prosecution. The account suspension may be rescinded at the discretion of the Operations Manager.

7.5 Unsolicited Commercial Email (UCE, UBE or Spam) is in violation of AO Policy. The sending of such will result in immediate suspension of the account and a charge of at least $500 for the cleanup and resources consumed by the abuse reports. This is neither negotiable nor waivable, and this IS your warning. AO determines if email is unsolicited by complaints to <abuse - at - ao dot net> or notification by independent Spam notification services. By agreeing to these terms of service you accept that we will fine you for the above amount if you are found to be in violation of this section. Don't be like this guy

7.6 Advertising via "Proxy". If someone advertises for your website/services by using UCE, your website/account will be shut down without warning. Make sure the person(s) you contract to advertise for you understand that it is not acceptable. As a bit of advice, NOBODY has a "huge list of people who asked to hear about new products.". Anyone claiming that is not a legitimate buisness. Your advertising money is better spent on a reputable agency and on webdesign for your site.

7.7 Search engine 'stuffing'. Attempting to appear on search engines by listing hundreds of keywords that have nothing to do with your webpage. This is not only useless, but abusive. Websites found to contain this type of abuse will be given a choice of removing the false keywords or be shutdown.

Access Orlando is no longer providing dial-up or ADSL Internet Access Services

Access Orlando Acceptable Use Policy