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Setting up your Access Orlando account on Windows 95/98

What You Need to Get Started:

Your Access Orlando username
Your Access Orlando password

Note: your username and password are always in lowercase.

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Step 1: Verify that Dial-up Networking is Installed

Open "My Computer" and see if "Dial-up Networking" is in there. If it isn't, Press the Start button, select Settings..., then Control Panel. Double-click the Add/Remove Programs icon. Select the Windows Setup tab, then click on the Communications option and press Details.... Make sure that the Dial-up Networking option is selected. If it is, go on to step 2. If it isn't, select it and click OK. Windows 95/98 will attempt to install the needed drivers, so make sure you've got your installation disks or CD handy! Now that Dial-up Networking is installed, you can proceed to step 2.

Step 2: Set up a Connection Icon

Open up My Computer from the desktop and double-click the Dial-Up Networking icon. Double-click the Make New Connection icon. This will walk you through the Make New Connection wizard.
Type in Access Orlando Internet Connection, or whatever you want to call the icon you're about to create to connect you to your provider (the title won't affect the type of connection). Your modem (which should have been configured when you installed Windows 95/98) should be shown in the Select a modem: area. Press the Configure button.
On the General tab, no changes are needed. DO NOT, however, select Only connect at this speed. This will let your modem adjust as the connection needs.
Don't worry about the Connection tab, the defaults should be fine.
Next, select the Options tab. Leave the Bring up terminal window after dialing unchecked. Now hit the OK button.
Click the Next > button in the Make New Connection wizard. Enter in the phone number at the end of this document. You don't need to put in an area code if it's a local call.
Press the Finish button and your icon will be created.

Step 3: Setting the Dial-Up Properties

Select your newly-created connection icon, press the right mouse button and choose Properties... You should get a dialog box named whatever name you gave your icon.
Press the Server Type... button. You'll get the Server Types dialog box.
In the Type of Dial-Up Server section, press the down arrow to drop down the list box. Since you're planning to use PPP, choose that server type in the list box.
Make sure that Log on to network in the Advanced options: section is not checked. Also, make sure that TCP/IP in the Allowed network protocols: section is checked and that NetBEUI and IPX/SPX are not. Then press the OK button.
Hit the OK button in the remaining dialog box, and you're almost ready to dial!

Step 6: Dialing in and Getting Connected

Double-click your session icon that you recently made. You'll get the Connect To dialog. Put your username followd by @ao.net (so it appears as username@ao.net) and password in the appropriate text areas.
Press the Connect button and your modem should start dialing. After a few rings, Access Orlando's host machine should answer. Windows 95/98 should take care of the rest.
Congratulations! You're now connected to the 'Net! Open your Web browser and start surfing!


If you receive an error while dialing in:

Step 1: Verify that the Dial-up Adapter and TCP/IP Protocol are Installed

Press the Start button, select Settings..., then Control Panel. Double-click the Network icon. Make sure the Configuration tab is selected. Both Dial-Up Adapter and TCP/IP should be present, then you're ready to proceed to step 3.

To add the Dial-Up Adapter, hit the Add... button, double-click Adapter, then scroll down the list until you can select Microsoft. Choose the Dial-Up Adapter and hit OK.

If you need to install TCP/IP, hit the Add... button, double-click Protocol, then select Microsoft, then TCP/IP, and hit OK.

Now your Network dialog box should contain both Dial-Up Adapter and TCP/IP. Select the adapter, click Properties..., Bindings, and make sure the TCP/IP box is checked. You're now ready to proceed to step 3.

Step 2: Configure your TCP/IP Protocol

Go to the Control Panel and double-click the Network icon.
Click on the TCP/IP protocol and press the Properties... button. You should get the TCP/IP Properties box.
There are six sections in this dialog box. We'll deal with them in order.

IP Address:

Select the Obtain an IP address automatically option.

WINS Configuration:

Select the Disable WINS Resolution option.


No changes are needed from the default.


By default, the Client for Microsoft Networks option is checked. Leave it alone.


No changes are needed from the default.

DNS Configuration

Select the Disable DNS option.

Dialup Numbers Digital: 28.8, K56flex, V.90, ISDN:
Lake Mary, Sanford:

Server Names:
Mail SMTP/POP3: mail.ao.net
News/NNTP: news.ao.net

Support questions not answered here?
Email support@ao.net or call 407-541-0773

Access Orlando Help/Support Page

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All Rights Reserved.

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